Instructor Features

New Instructor Type - External & Hidden (NEW)
Instructors can now be tagged as External and Hidden which prevents their name from appearing in the instructor selection dropdown when creating a new session. Learn more about Instructors here.

Course / Class Features

Course Approval Forms (NEW)
Forms can now serve as gatekeepers for courses. Before a learner can access course materials, they can be required to complete a form that must be approved by the instructor. If the instructor approves the form, the learner will gain access to the course files and training. If the instructor rejects the form, the learner is issued store credit for the session cost. Learn more about setting up a course pre-approval here.

System email notification triggers have been developed to support the automation and scalability of this feature.

Support for Course Failures (NEW)
Instructors now have the ability to mark a learner as failed. If a learner is marked as ‘Failed’ they no longer have access to the course material and will see a message showing they have been marked as failed. 

A course failure email notification trigger has been added to automatically alert learners that they have been marked as failed.

The administrator completion report is now filterable by a failure status. 

The user transcript and customer-facing course completions page have been updated to reflect failures.
Note: Clients can opt to show failures alongside completions or just completions on the Course Completion page.

Improved Roster Management

Admin Updates

Black Out Dates (NEW)
This feature allows administrators to block select calendar dates for specific instructors, locations or site-wide instructors and/or locations. If a user attempts to schedule an instructor or location for a date that has been blocked, they will receive a message indicating that their selection is unavailable for that date.

File Manager Updates

Ability to Attached File to Locations (NEW)
Administrators are now able to attach files to locations within the system. Those files will automatically be sent as attachments with any email notification that includes the variable 'session information'.

eCommerce Updates

Ability to Limit Number of Discount Uses (NEW)
Administrators can now limit the number of times a discount code can be used. One the limit has been reached the discount code becomes inactive.

Ability to Assign Multiple Products when Creating a Discount Code (NEW)
Administrators can now apply multiple products when creating a discount code which saves time and improves overall useability. 

Improved Store Credit Messaging

PCI Script Monitoring (NEW)
To support new PCI requirements our system will now automatically monitor your site for changes to JavaScript that it utilized on your payment page. You can read more about this feature here. 

System Updates

Zoom Integrations Updates/Fixes

Miscellaneous Reports Updates/Fixes

Email Notifications (NEW)
As we add new functionalities, we continue to prioritize automation and scalability. When applicable, new features are paired with new email notifications. The following email notifications have been added:

• Course Form Submission (Student)
• Course Form Submission (Instructor)
• Event Cancelled (Student)
• Event Cancelled (Instructor)
• Course Access Denial
• Course Access Approval
• Course Access Request Reminder (Student)
• Course Access Request Reminder (Instructor)
• Course Failure Notification (Student)