Customers

In LearningCart Customers are users who have access to the public facing portion of the site. Customer accounts are created when a user registers on the site, places an order, or when an admin creates them.  Each customer account in LearningCart has a customer details page that displays the full details of their account.

To edit/view a customer, select the Manage Customers link from the Manage Users section of the admin left navigation menu. The Manage Customers page will then load.A variety of filters are located at the top of the page to assist you in locating the desired customer. Once you have located the entry for the customer you want to view/edit click the Details link.

The Customer Details page will then load. Located near the top of this page are 4 links:

  • The Edit Customer Info link can be clicked on to edit any of the user’s profile information, including resetting their email address and password.
  • The Login History link displays the date and IP address for each login
  • The Activity Log link displays the date and type of activity for this user
  • The Export Customer Data link downloads a zip file containing all the stored Customer data in CSV format. This file includes course completion data, order data, their profile data and quiz results.  This export can be used for GDPR purposes, for example to provide a user with the right to data portability. 

This Customer Details page includes 3 tabs - Customer/Order Information, Customer Transcript and Content Access.

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